Friday, November 6, 2009

Windows Live Messenger 2009 sign in problems Error Code: 80040154

The latest Windows Live Messenger 2009 seems to have problems right after installing, I downloaded and installed the offline installer package and it just wouldn't sign in.

If you get the Error Code: 80040154 it probably means that you have the same problem and you need to download this file called Contacts-ship-neutral.cab [Link is Broken, please see download links below] from microsoft and install it.

I think this is a part of Windows Live Communications and it was not included with the standalone messenger installer.

Download Link 1
Download Link 2

79 comments:

HACKER said...

HEY !!!!!!!!!!..........I got Solved............Thank You !............

HACKER said...

yes it got solved........Thank you

Manx said...

@HACKER You are welcome.

Anonymous said...

manx where will i extract?i dunno where.i have already downloaded the contacts-ship-neutral

Manx said...

Extract the .cab file to any folder and run the .msi file in there.

Anonymous said...

how can i run the .msi file there?what exactly i should do..can u help me step by step?

Manx said...

.msi is an installer file just like a .exe file, you just need to double click the file and it will install from there.
Hope this helps.

Anonymous said...

yep.i have already installed the .msi but whenever i install the contacts it says " a newer version of contacts flatform is already installed". i still cant sign in on messenger. =(

Manx said...

That means you already have the latest version installed. Are you getting the same error code (80040154)when trying to sign in?

Anonymous said...

yep =( i have already tried this:

Re-register msxml3.dll

- Click on the Start menu, select Run and type the following:
Regsvr32 %windir%\system32\msxml3.dll

and also tried the .msi thing and the contacts-ship-neutral.cab but nothing ever worked for me.

any solutions u know?

Manx said...

Have you tried reinstalling MSXML? Download Link

teejay said...

The LINK does not work for me.....

teejay said...

The LINK does not work for me.....!!!

Anonymous said...

Thank u alot, the contacts-ship-neutral fix works!

Manx said...

@teejay try the following download locations:
CNet Asia
Download.com

Anonymous said...

i reinstall the MSXML ..it's just the same it doesn't work for me..=(

Dejan said...

Contacts.msi solved the problem. Thanks :-)

Asad said...

errr da only simple thing to do to sign in is download faultrep.dll and place the dll in C:\Programfiles\WindowsLive\Contacts ........
thats it enjy msnng :)

Anonymous said...

to ASAD:

i cant find the contacts..there's no Contacts folder in my C:\Programfiles\WindowsLive and whenever i install my Contacts.msi it says that a newer version of contacts platform is already installed.

teejay said...

to manx

i downloaded it but it still is not working?...

Manx said...

@teejay Did you install Live messenger from the online installer or offline version?

Asad said...

Contacts.msi file did it for me...
Thanks a lot :) you saved me

Thanks thanks thanks!!

Malakian said...

Thanks. It works for me.

Manx said...

@Asad @Malakian Welcome and Thanks for leaving a comment.

I-RoBoT@Corp. said...

YES I GOT SOLVED...! THANK YOU...!

Manx said...

I-RoBoT@Corp, Thanks for leaving a comment

Anonymous said...

i cant read .cab i downloaded unshield and it still aint working

Manx said...

Have you tried downloading the latest Live Messenger version 14.0.8064? Download Link

Anonymous said...

yeah i got msn 14
cant sign in has error code 80040154
did that dll code thing on the command
what program uses cab?

Manx said...

cab is an archive file like zip, you can extract it using 7Zip, WinRAR or WinZIP

Anonymous said...

i know my computer doesnt recognise it i dont know why

Manx said...

After you extract the cab file there will be .msi file from which you can install. Did you try to extract it?

Anonymous said...

yeah it wont even save the cab
i right click on the link click save as choose to save it on the desktop then the download window opens with it and says the source file cant be read
could you change it to a zip or rar please?

Manx said...

I have zipped the file, download it from here

Anonymous said...

it worked thanks mate

Anonymous said...

thx u
solve :)

Anonymous said...

Hey guys ! I have problem with the error code 8100030d. It seems solved when i delete the database. I can sign in but after some time it shows that i lost connection and i need to delete the database again and again so i can sign in. Any tips how to resolve it totally ?

Manx said...

Could you give more details of the database you are deleting?
Is it a file? What is the path to and the name of the file?

Anonymous said...

I type in Run regedit and searching Windows Live Contacts folder. There are 2 folders in it Database and Me.
I'm deleting that Database.

Anonymous said...

Didn't help me. .-.

Manx said...

You might need to uninstall, delete all the MSN Live folders and install the latest version from here

braveheart said...

hi TekXplorer,
you really rock it. i was getting a problem of not signing in for 2 dayz but you just solved my problem.
thanks buddy for that :)

3d-zone said...

Thanks. It works for me.

Manx said...

@braveheart
@3d-zone
You are welcome. And thanks for commenting.

Anonymous said...

thanks its working just download the file and run the setup.

Frankie said...

Thx,it realy work 4 me ^^

Raja said...

Hey budies download the mentioned file run it and it will work if u have Windows XP Service Pack 2.I have tried and i get resolved.

Anonymous said...

somebody can help me~~~~i have already installed it but whenever i install the contacts it says " a newer version of contacts flatform is already installed". what can i do now???
HELP!!HELP!!HELP!!

Anonymous said...

i have already installed it but it says " a newer version of contacts flatform is already installed".

somebody can help me??

pls email to this add:
babylon852001@yahoo.co.uk

TQ~~~

furqan0101 said...

just run it and sign in again and its work 100%! manny thanks(i install a stand alone windows live setup and when ever in sign in i get error code but after this page i got solved )thanksssssssssssss

Anonymous said...

i fucking love you man, thanks!!

Manx said...

@Frankie
@Raja
@furqan0101
You are welcome and Thanks for leaving your comments.

And for those who cannot get it to work please try to download the latest version of Windows Live Messenger 2009 (14.0.8064) here

H.Q said...

HEY I HAVE A BIG ISSUE AND THAT IS MY INTERNET DOES NOT open microsoft's links, and i have this error code: 80040154 on my msn messenger, every time i try to install the messenger it says that i have connection problem, although m connected to internet and surfing at the same time, ive tried this contact.msxl... thing and what was written to be done in run window but nothing worked!!!!

so can you help me out

H.Q said...

Thank you bro, prob resolved!!!!

You rock!!!

Mohamed said...

i have tried every thing here ... not solved :/ ...... well haven't contacts folder in the program files/windows live tried contacts.cab it says u have anewer version of windows live platform .. and i did that xml and it succeded and still not work . :(

Anonymous said...

PERFECT !!!!!! Thanks man !!!!

Manx said...

@H.Q
Thanks for the comment!

@Mohamed What OS are you using?

Please try installing the latest Windows Live Messenger 2009 (14.0.8089) here

Mohamed said...

xp, sp 2

Juliano said...

The link does'nt open with me... don't know the reason... please help!

mario said...

i have brolem as all other the problem is error code:80040154 pls hellp me or add me on msn to solve the problem pls
maco_kose@hotmail.com

Anonymous said...

Hey, i am having the exact same problem as Mohamed i am on vista.... I have uninstalled then zapmessengered and used various registry cleaning programs to get rid of it and then try again but nothing works, i have tried the microsoft link for the mxl thing but doesn't work either... kinda sucks :) any help would be greatly appreciated thanks.

Messum Arslan said...

hey... u really need to help me with this. I have:
Windows XP SP3 IE8.
Windows Live Messenger 2009 14.0.8089.726 Stand alone.
Uninstalled the Live Essentials.

Error Code: 80040154

When i had Live Essentials installed with Messenger and photo gallery etc... messenger used to get signed in but soon disconnected.

then i removed it and installed the latest stand alone 14.0.8089.726 version.

Now i cannot sign in at all. get 80400154. and
Cannot uninstall 14.0.8089.726 version as well..

Please help.

Regards

Messum Arslan said...

i have tried the re-registering msxml3.msi thing...
plus microsoft.com doesn't open at pc :/

Kompolaga said...

I have the same problem(error 80040154) as the other...when installing contacts.msi it says

" a newer version i already installed"


and ive already tried the msxml link...and doesnt work either..

I have this problem for 2 months now..and i miss my people on msn:S please helppppp uss :(


if u can help me let me know: kevv10_cr@hotmail.com

Linkin said...

Worked!! Thanks a grand!

Davys said...

hello, i got the same problem.

and the link doesn't work...

i need help please ..

if u cand help me , please contact davys_qp@yahoo.com via YAHOO. or
davys_qp@princy.com via Skype.

please . help . :)

Anonymous said...

it worked for me too. thank you so very much. a tip to any one trying to solve the error code 80040154. the link on this page doesn't work. so google for the cab neutral file and download it. then your problem will be fixed

Manx said...

Thanks for your comments, the link to microsoft's site is broken. I have added two new links in my post, please try downloading from them.

Warhawk said...

Told me that I already had a newer version installed?

Windows live communication platform error

Fuck this

Anonymous said...

hey i have just downloaded this and it started loading and looked like it was going to be all fine but then i got error code 80191002? help?

if you can help plese email me at banana_lock@hotmail.com

Anonymous said...

I download the first link >>contacts ship neutral.cab<< but it doesn't open, says somme kind of error. u the box up, making u know that sound >hup or bub< hehe, can anybody be helpful?

Anonymous said...

Many thanks, it works

Anonymous said...

many thanks, it works

oja said...

you are my saviour. (^^,)

been troubled by this error for months.

thanks alot.

Harry said...

Thanks man it solved my problem :D

chiknabacha said...

it worked for me thanks

Anonymous said...

a newer version of the platform thing here to im fukt off with msn why make a newer version if them fukin spacks have to fill it with errrors

Anonymous said...

DAMN..!!.. THANKS..!!!

Anonymous said...

time to install the following message appears (Newer version of contacts plaform is already installed) What do I do? help me!

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